Contact & Support
Have a question about ZocoPilot, a website scan, your account or billing? Email us with a short description of what you need.
Email links open your email app. If that does not work, copy the address and send your message using your preferred email service.
Product & scan questions
Ask about an available feature, report a scan problem, or tell us when a result is unclear.
Helpful details to include:
- The public website domain or affected ZocoPilot page
- What you expected to happen
- What actually happened
- The approximate time and your time zone
- A redacted screenshot, if useful
Account & billing
For sign-in problems, subscription questions or a charge you do not recognize, include enough information for us to identify the issue.
Helpful details to include:
- The email associated with the account, where relevant
- A brief description of the problem
- Order or invoice reference, if available
- Charge date, amount and currency for a billing question
Privacy requests
To ask about personal information or make an access, correction or deletion request, email us with the subject “Privacy request.”
Security concerns
If you believe you have found a security issue affecting ZocoPilot, email us with the subject “Security report.”
Helpful details to include:
- The affected page or feature
- A concise explanation
- When you observed the issue
- Safe reproduction steps, where available
- Redacted evidence containing no unnecessary personal information
Before you send
A short, specific message is usually more useful than a large collection of logs.
- Include one clear description of the issue.
- Share the relevant page or public domain.
- Remove passwords, tokens and private information from screenshots.
- Do not email full payment-card details.
- Do not send customer lists or unrelated personal information.
- Include dates and your time zone when timing matters.
Something else?
For general questions about ZocoPilot, email hello@zocopilot.com with a short description of your enquiry.
For company background and media resources, visit Press & Media.